Legal

Cookie Policy

How we use cookies to improve your experience on our platform.

Last updated: 1 January 2025

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you interact with the platform. UNO uses cookies to deliver a fast, personalised, and secure experience.

2. Essential Cookies

These cookies are necessary for the platform to function. They enable core features such as authentication, shopping cart (booking flow), and security. You cannot opt out of essential cookies as the platform will not function without them.

3. Functional Cookies

Functional cookies remember your preferences — such as your preferred language, recent searches, and display settings. They improve your experience but are not strictly necessary. You can disable these in your cookie preferences without affecting core functionality.

4. Analytics Cookies

With your consent, we use analytics cookies (Google Analytics, Mixpanel) to understand how visitors use the platform — which pages are most visited, where users drop off, and how bookings convert. All analytics data is aggregated and anonymised.

5. Marketing Cookies

Marketing cookies track your activity across websites to show relevant ads on third-party platforms (Meta, Google Ads). These are only set with your explicit consent and you can withdraw consent at any time via Cookie Settings.

6. Third-Party Cookies

Some third-party services embedded in our platform (payment gateways, maps, chat widgets) may set their own cookies. We do not control these cookies. Please review the privacy policies of Razorpay, Google Maps, and other embedded services.

7. Managing Your Preferences

You can manage cookie preferences at any time by clicking "Cookie Settings" in the footer. You can also control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

Questions about this policy?