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Guest Stories

Loved by Guests
Across India

Real experiences from real travellers who chose UNO for their perfect stay.

Absolutely breathtaking stay. The staff remembered our anniversary and surprised us with flowers and a cake. Every detail was perfection — from the ocean-view suite to the rooftop dinner. UNO has redefined luxury for us.

Priya Sharma

Uno Grand, Goa · Mumbai, India

From the moment we arrived, the experience was flawless. The heritage property blended royal Rajasthani architecture with modern comfort beautifully. The evening cultural show by the pool was unforgettable.

Arjun Mehta

Uno Palace, Jaipur · Delhi, India

The backwater villa was pure magic. Waking up to the sound of water, a private infinity pool, and the most attentive hosts I have ever encountered. Booking through UNO was seamless and the price was unbeatable.

Sneha Nair

Uno Retreat, Kerala · Bengaluru, India

The mountain views from our room were something out of a postcard. Cozy fireside evenings, warm service, and food that genuinely surprised us. A perfect winter getaway for our family. Will definitely be back.

Rahul Verma

Uno Peaks, Shimla · Pune, India

Our honeymoon at UNO Serenity was beyond words. The lake-view terrace, private boat rides, and the in-room dining experience — every moment felt curated just for us. This is what luxury should feel like.

Kavya Reddy

Uno Serenity, Udaipur · Hyderabad, India

Discovered UNO through a friend and I am so glad I did. The French Quarter property was stunning, service was impeccable, and the sunrise yoga on the beach terrace was the highlight of my trip. Already planning my next stay.

Vikram Singh

Uno Shore, Pondicherry · Chennai, India

Our Collection

Discover Uno World

Three distinct experiences, one promise — exceptional stays across India.

Serviced Hotels

Uno Serviced Hotel

Fully managed, staff-operated hotels with consistent luxury standards. Every detail — from housekeeping to concierge — handled by Uno.

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Partner Hotels

Uno Partner Hotel

Independent hotels and resorts operating under the Uno umbrella. Locally owned, quality-verified, and bookable with full Uno guarantees.

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Preferred Hotels

Uno Preferred Hotel

Handpicked stays that meet Uno's strict quality benchmark. Curated for travellers who expect more — without compromise.

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Got Questions?

Frequently
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Everything you need to know about booking and staying with UNO Hotels & Resorts.

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Our support team is available 24/7 to help you.

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Booking with UNO is simple. Use the search bar on the homepage to enter your destination, check-in and check-out dates, and number of guests. Browse the results, select your preferred hotel and room type, and complete your booking in just a few clicks. You will receive an instant confirmation via email and SMS.

Yes. All hotels listed on UNO offer instant confirmation. Once your payment is successfully processed, you will receive a booking confirmation with your reservation details, hotel address, and check-in instructions within minutes. No waiting, no uncertainty.

We guarantee the best available rate for every hotel listed on UNO. If you find the same room at a lower price on any other platform within 24 hours of booking, contact our support team and we will match it — no questions asked. Your booking details and the competing rate screenshot are all we need.

Cancellation and modification policies vary by hotel and rate type. Each hotel listing clearly displays its cancellation policy before you book. For most hotels, free cancellation is available up to 24–48 hours before check-in. You can manage your bookings anytime from your UNO account under "My Bookings".

UNO accepts all major credit and debit cards (Visa, Mastercard, Amex), net banking, UPI (Google Pay, PhonePe, Paytm), and popular digital wallets. All transactions are secured with industry-standard encryption. EMI options are available on select cards for bookings above ₹5,000.

Click "List Your Property" in the navigation bar to begin the partner onboarding process. You will be guided through an 8-step setup — covering property details, room types, pricing, amenities, and photos. Our partner support team reviews and approves listings within 48 hours. Once live, your property is visible to thousands of travellers across India.

Every property listed on UNO goes through a verification process that includes document checks, quality standards assessment, and review screening. Only hotels that meet our quality benchmark are listed and kept active. We continuously monitor guest feedback to maintain standards across all properties.

Our support team is available 24/7. You can reach us via live chat on the website or app, email at support@unohotels.in, or call our helpline. For urgent issues related to an active stay, our dedicated hotel liaison team can be reached directly from your booking confirmation page.

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